New filters on the fena (formerly FaizPay) Merchant Portal

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Last week, we released a new update to the Transactions tab on the Merchant portal. Now you can filter your transactions history by:

  • Payment type:

    • Offline Payments: all payments initiated from the fena (formerly FaizPay) Merchant App on iOS or Android 

    • Online Payments: all payments initiated via web, app or API

    • Refunds: all refunds from online and offline payments

    • P2P: payments between two consumers using our peer-2-peer payment app

    • Invoice requests: any invoice QR code or link payments generated via the Merchant Portal 

  • Payment status:

    •  Created: any transaction where a unique payment token has been created and no further steps have been taken by a consumer

    • Accepted: any transaction where a consumer scanned a QR, initiated a payment online but hasn’t completed a transaction 

    • Cancel: any transaction cancelled by a merchant 

    • Completed: any transaction that has been completed

    • Expired: any transaction where a unique payment token has expired due to a transaction time limit reached

    • Rejected: any transaction rejected by either a consumer or a processing bank

  • Time frame: you can pick a start date and an end date from the calendar.

Filter past transactions by payment type

Filter past transactions by payment status

Pick a start date and an end date form the calendar